Privacy Policy

Last updated: March 31, 2025

This Privacy Policy describes how FloChartAI ("we", "us", "our") collects, uses, and shares your personal information when you use our website flochartai.com and our services (collectively, the "Service").

1. Information We Collect

1.1 Personal Information

When you use our Service, we may collect the following types of personal information:

  • Account information: email address, name, username, and password
  • Payment information: credit card details, billing address (processed by our payment processors)
  • Profile information: preferences, settings, and any information you choose to add to your profile
  • Content data: flowcharts, diagrams, and other content you create using our Service
  • Communications: messages you send to us for customer support or other inquiries

1.2 Usage and Technical Information

We automatically collect certain information when you use our Service:

  • Device information: IP address, browser type, operating system, device identifiers
  • Usage information: pages visited, features used, time spent on the Service, referring URLs
  • Performance data: crash reports, diagnostic information
  • Cookies and similar technologies: data stored on your device to enhance your experience

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, operating, and improving our Service
  • Processing and completing transactions
  • Communicating with you about your account, updates, and customer support
  • Sending marketing communications (which you can opt out of)
  • Analyzing usage patterns to improve our Service
  • Protecting against fraud, unauthorized transactions, and security issues
  • Complying with legal obligations

3. Sharing Your Information

We may share your information with:

  • Service providers: companies that help us deliver our Service (e.g., hosting, payment processing)
  • Business partners: trusted third parties with whom we collaborate
  • Legal authorities: when required by law or to protect our rights or safety
  • New owners: in the event of a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide you with the Service and fulfill the purposes outlined in this Privacy Policy. When we no longer need your personal information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: requesting copies of your personal information
  • Correction: requesting that we correct inaccurate information
  • Deletion: requesting that we delete your personal information
  • Restriction: requesting that we limit how we use your data
  • Portability: requesting transfer of your data to another service
  • Objection: opting out of certain data processing activities

To exercise any of these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service.

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We will take appropriate measures to ensure that your personal information receives an adequate level of protection in the countries where we process it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on our website. We will notify you of any material changes by posting a notice on our website or sending you an email.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@flochartai.com
Address: [Company Address]